How do you react when you don't know the answer to a Customer's question?
Customer Support Interview Questions
14,051 customer support interview questions shared by candidates
They asked me if we can switch to English, if there is anything that I need to know, and also asked me to talk about myself and my previous experience.
There was online test. Which I had to write in computer
Asked me to write an email
Tell me about a time where I went above the call of duty to wow a customer.
What did you like least about your former employer?
Why do you want to work for ZOE?
They asked me how I would handle a difficult customer while staying calm and professional.
The role is required to answer customers' questions all the time, it can be rather repetitive and boring. Will that work for me?
What is your goal for the next 5 years?
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