Call Center Operations Manager Interview Questions

25 call center operations manager interview questions shared by candidates

A logic assessment was required; 20 minutes to solve 15 puzzles. This was an IQ test type assessment of review series of images (as many as 8) and selecting the missing image. I've taken military intelligence and Mensa tests that were vastly less difficult than this assessment.
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Director, Call Center Operations

Interviewed at hear.com

4
Jun 20, 2021

A logic assessment was required; 20 minutes to solve 15 puzzles. This was an IQ test type assessment of review series of images (as many as 8) and selecting the missing image. I've taken military intelligence and Mensa tests that were vastly less difficult than this assessment.

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