What does integrity mean to you? Tell me what do you think about customer service and how important is it to you? How did you handle a hard customer? Also, they will stress that the job is 60% manual work I.e. Cleaning units, parking lot, maintenance etc.
What is customer service? Describe a time when you had to resolve a difficult situation? What is one word you would use to describe yourself? What is work culture?
What is your management style? How do you like to relay feedback and coach your team?
Why coach?
Why Coach and How do I plan to keep my team motivated and sales driven ?
The most unexpected part of the interview was when they asked us to break off in pairs and role play as a sales associated and a customer.
Tell me how you manage having to complete multiple tasks at once?
Asked general questions about resume as well as what kate spade could do for me as a company.
What is your experience in the health sector?
how do you achieve your targates?
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