I applied through an employee referral. I interviewed at Wise (Londres, Inglaterra) in Feb 2021
Interview
1. Initial Discussion and Screening. Discussed interests and motivations behind applying for the role. Casual conversation.
2. Hacker rank test. SQL and Python. Average to Simple Difficulty.
3. Technical Discussion on Hackerrank test and further questions with a Panel.
4. Product Interview. Discuss with potential team members and product team members who would be eventual stakeholders. Behavior interview. Free flowing.
Interview questions [1]
Question 1
Tell us about a time when you dealt with difficult stakeholders at work and how did you influence them?
I applied online. I interviewed at Wise (Tallin) in Mar 2021
Interview
5 webcam questions through a skype-esque program with 30 seconds to prepare and 3 minute answer and 5 customer e-mails to reply to, in order to prove proficiency of being a customer support, no human contact was required
Interview questions [1]
Question 1
biggest mistake and what i learned from it, name a way how you have gone out of your way to help someone
4 steps, 1-2 weeks between each step
1. submit your (1) resume, (2) cover letter, and (3) answer brief questions about transferwise in the application form on their website
2. online interview with 2 components (note that these interviews are one-take, open only when you are ready to answer. Answers are not saved if you close the tab or lose connection halfway.)
(a) typical interview questions - e.g why transferwise,
(b) scenario-based questions - crafting responses to actual e-mails written by their
customers, mainly revolving around product knowledge
3. Interview with the team lead in customer support associate
- many questions asked mainly surrounding the nature of the job, personality questions that
are aligned with the company's values
4. Last round of interview with the higher management
Interview questions [1]
Question 1
1. what would make you stay in transferwise
2. tell me a time when you had to deal with an angry customer/ given negative feedback