As an experienced Human Resources leader with over a decade of experience in employee relations, I was excited to apply for an Employee Relations position at Wise. Unfortunately, my experience with the recruitment process was highly disappointing and frustrating.
After applying for the position, I was promptly contacted by a recruiter who asked me to select an interview time from their calendar. However, there were no available slots. I informed the recruiter of this issue, and a week later, they updated their calendar. Yet again, there were no available slots. Despite sending a screenshot of the booked calendar and asking for additional times, I received no response for weeks.
Eventually, a different recruiter reached out to schedule the interview two weeks later. I confirmed the interview and requested an earlier date, but received no reply. Just one week before the scheduled interview, I was informed that another candidate had been selected and my interview was canceled.
As someone who has spent years advocating for employees and managing conflict, this experience was particularly disheartening. The role I applied for is responsible for managing employee relations matters and ensuring a positive employee experience—areas where Wise fell short in their treatment of me as a candidate.
To improve, I suggest Wise ensures their interview calendars are accurately maintained and promptly responds to candidate inquiries. Effective communication is crucial, especially for roles focused on employee relations.
I hope Wise takes this feedback seriously and improves their recruitment process to reflect the values they promote.