I applied online. I interviewed at Wise (Tampa, FL)
Interview
The interview process was very organized and great to be a part of. The steps flowed very smoothly and communication was open at all times. I began with the application and then I was asked to complete a sample test on Indeed. I received feedback on this test and was contacted for an in-person interview. Everyone was very nice from the moment I walked in. The interview itself was memorable and I felt very comfortable being there. My second interview was done over Skype which was convenient because I was in Yosemite at the time. It was great that this was so accommodating. The second interviewer asked more professional questions compared to the first interview where they were just getting to know me. Later that day I was contacted that I got the job and the person who delivered this news to me stayed on the phone for about 30-40 minutes explaining what to expect from there and other things like benefits. Also received emails throughout the whole process regarding updates and follow-ups and any forms/documents I needed to read or turn in.
Interview questions [1]
Question 1
Teach me a skill in less than a minute. Do you think people are intrinsically good or bad?
I applied online. I interviewed at Wise (São Paulo, ) in Mar 2026
Interview
It's a quick yet thorough interview with few steps done 100% through Google Meet. It's 100% conducted in the English language and includes a handful of questions regarding previous experience.
Phone screen. Online interview. Easy for the most part. Nothing else to it really. And you have another interview with the leads and their leads. But there was never hard questions asked. Just general stuff
I applied online. The process took 2 weeks. I interviewed at Wise (Paya Lebar) in Feb 2025
Interview
I went through two rounds of interviews for the role.
First round: A video call with the recruiter, who mentioned they were looking to fast-track the hiring process and fill the role quickly. Because of this, there would only be two rounds of interviews.
Second and final round: An in-person interview with two Customer Support Team Leads at their office. Although they stated they wanted to keep the conversation less formal, the interview felt overly scripted, as they read directly from their laptops. There was minimal eye contact, and they were heavily focused on typing notes throughout. A better approach would have been to divide roles, where one interviewer focuses on leading the conversation while the other takes notes, allowing for a more genuine two-way interaction.
I was assured an update, including feedback on my interview by the end of the week, but this was not provided. Despite multiple follow-ups, I received no response and was eventually forced to reach out to a colleague who wasn’t directly involved in the process. 1 week and 4 days later, I finally received an automated rejection email with no explanation.
This experience reflects a lack of professionalism in the recruitment process, both from the hiring team and leadership. Given that "Transparency" is one of the company’s core values, it was disappointing to see it not upheld in the hiring process.
Interview questions [1]
Question 1
What did you do in a challenging situation with customers?