Wise Customer Support Asociate interview questions

First step is to send in the application with your resume and cover letter. Second step is the interview in their office, if you are selected for one of course. Third interview is a video interview with a Senior Team Lead or with someone on a similar position.

When I first applied for the position, I was sent an online test where I had to respond to three sample customer e-mails, the test also included a typing test (for speed and accuracy, I assume). Then, after about a week, I was invited to a face-to-face interview in their office in Tallinn. I was interviewed by two people doing the same job that I had applied to. The interview was a lot of fun and laid back, it felt like I was talking to two friends. There was no tension at all. The interview time was about 1h, they asked me questions for around 45 minutes and then I had enough time to ask them any questions I had about the job or the company. Two days after that I was contacted again for the final stage - a video interview with my future team leader. The interview took place on a platform called Zoom and was about 30 minutes long. This interview was a little more serious than the face-to-face interview, but there was no tension whatsoever and it still felt like a nice conversation. That interview took place on a Wednesday and by Friday I got a phone call from the recruiter offering me the job.