I applied online. I interviewed at Wells Fargo (Los Angeles, CA) in Jan 2021
Interview
First interview is with a recruiter who typically will ask one or two questions off the actual interview to determine if you would make it into the next round. Second interview is usually done by two branch managers. They ask about 5/6 questions and alternate the person asking the questions. At the beginning of the interview they will ask to tell them about yourself and will always end with if you have any questions
Interview questions [1]
Question 1
Tell me about a time when you had to help someone over come an area of opportunity
I applied online. The process took 5 days. I interviewed at Wells Fargo (Atlanta, GA)
Interview
You will have two interviewers taking turns asking about 10 questions. Respond using the STAR Method. Your answers need to be very detailed. Remember you are interviewing the company also. Have a couple questions at the end.
Interview questions [1]
Question 1
Tell me of a time you had to deal with irate customers or employees. Would you do anything different?
I applied online. The process took 3 weeks. I interviewed at Wells Fargo (Vienna, VA) in Nov 2018
Interview
Lots of role play and scenario based questions. Manager want to be sure employees are compliance savvy but also able to ensure that customer service is front of mind. It is helpful to talk a lot about coaching and demonstrating how to lead with the customer front of mind