Typical behavioral interview that was completed in a powerday. Make sure to practice the star method; it is very helpful. Spoke with the hiring manager. Be able to explain experiences and your interest in banking regulation.
it was a 30-45 minute interview with about 7 questions, which were mostly customer service related, and it was with two managers in person. prepare star method for answers and you’ll be fine
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer
It was a quick interview but also as an entry level position it wasn’t too difficult. I think all together I did 3 interviews. Asked common sense questions related to customer service and monetary handling