Wayfair Customer Service Representative interview questions

Completed application and received a link to schedule phone interview. The lady who interviewed me was extremely uninterested. No personality whatsoever. I just interviewed a few hours ago but it’s given me a bad feeling already. Not a friendly recruiter.

so far it went great! 1st phone interview went well and I will be having my 2nd interview tomorrow morning. The recruiter seems very nice however I did ask a general question that IF there were ever a time that I was unsure of something (after resolving the problem on my own with my best judgment of course) would there be someone I could reach out to that could confirm if I handled that situation properly or id there was another way of doing it....and i kind of felt from the response like wayfair isn't interested in hiring someone who may need help with a particular situation (mind you i thought I would be taking orders and things as well as basic customer service issues) but then again I just wanted to see what kind of support was available to their remote staff because that's important. Otherwise i had a great experience and the recruiter was very kind as well