I applied online. The process took 3 weeks. I interviewed at Verizon (Atlanta, GA) in Aug 2011
Interview
After applying online I received a phone call about 2 weeks later, it was an on the spot phone interview with someone from corporate. After passing the first round, I was advised they would pass my info along to the store manager to interview. Took about a week then I got a call from the manager, interviewed later that week with Store manager and another manager. They asked typical questions why do you want to work for VZW, describe a time when..., they strongly encourage you to go to school online if you are in school to meet the demands and needs of the business. After the interview they said it would be about a week or so to know if I did or didn't get the job. About a week on the dot, I received my offer, asked if I could think aobut it for an hour or so and call them back because I was taking a pay cut to get this job, but I knew VZW was a great place to work and the opportunities are endless and it would look great on my resume nonetheless, so I called back and accepted the offer. I had 48 hours to complete my drug test, the background check is very very thorough, whatever is on your resume and the application that you filled out must be exact, the background check agency they use will call you and ask for documentation if anything is not right, if there are too many errors you will not get the job. Verizon is very anal about stuff like that.
Interview questions [1]
Question 1
Tell me about a time you went out of your way to help a customer?
I applied online. The process took 2 months. I interviewed at Verizon in Oct 2011
Interview
Very poor. I expected more from this company. I submitted several applications. Each time I was sent a generic email stating that they were looking at someone else who's skills were a better match. Finally I got a call from a recruiter. He set up a phone interview the next day. He called 10 minutes later then he stated and used a different phone number so I almost didn't take the call. The interview lasted almost an hour and was full of normal customer service questions. He would take long pauses between questions and there was a lot of dead air. I wasn't sure if he was still on the line or not. At the end he said I would hear back from them within a week. Two nights later at 1am, I received an email from a generic address stating that the position was no longer being offered. Interesting thing was that I received a notice from monster 3 days later that the Verizon was hiring for a customer service representative. Very disappointing.
The process took 1 day. I interviewed at Verizon (New York, NY) in Feb 2009
Interview
Five interviewers mostly asking about leadership experience and knowledge of company. Pretty much knowing the technology used and how it works was key and being able to elaborately explain previous projects was key. The array of questions where coming from all angles, but the interviewers were extremely nice and made it more like a conversation than anything else.
Interview questions [1]
Question 1
If there was a dog mouse and cat that needed to get across a river how would you do so but the dog cant be left alone with the cat and the cat cant be left alone with the mouse, only one animal on boat at a time