Verizon Assistant Retail Store Manager interview questions

Been years since i interviewed however they will ask you to sell them a pen? about situations where you went above and beyond to help someone out? situations where you needed help and how you went about getting it? Why choose you for the job?

The hiring and interview process was a lengthy and multi-step process including: online assessment, phone interview with HR, in-person interview with hiring manager, background and credit checks, and drug testing. The process took nearly 6 weeks.