Ulta Beauty Merchandise & Service Coordinator interview questions

I received a glassdoor notification email about this position. I read the job description on the Ulta Beauty website and applied for the job. The very next day I received a phone call to come in for an interview! At the interview I met the store manager and the retail operations manager. The interview with the retail operations manager, with whom I would be working directly, lasted about 40 minutes. My interview with the store manager lasted approximately 20 minutes.

After interviewing in store with the general manager and having a very pleasant experience, I was told the position was mine and would get a call in a couple of days from the district manager who would then introduce herself and give me an offer. A few days passed and I got the call, very much to my excitement. It ended up being a second phone interview for which I was ill-prepared, only because I was under the impression I was now in the on-boarding stages. I was then asked trick questions like "Let's say you start the job and you're finished with training, what's the first thing you do?" to which I stammered a bit, because I of course haven't been trained yet, how should I know the answer? I was then belittled and told I clearly didn't understand what the position was and that the general manager I had initially met with would be in touch in a few days. I never heard back again, not even to say they were taking things in a different direction.