I applied online. The process took 2 weeks. I interviewed at ThousandEyes in Apr 2017
Interview
Thanks to Glassdoor I already knew there was a good chance I could potentially have a bad experience with ThousandEyes (interview reviews here have swayed in the negative between 51-65% on average for the last 5 years), and sadly mine did indeed turn out that way. The early stages were fine; screening by Steven, then interview with the CTO, followed by a coding/design skills test which applicants are given a week to complete.
Just like everyone else who has ever done a coding/design test, you're not paid for all the hours and hard work that you put into it, and often; if you're solving an existing problem that the company is currently facing, then you're basically providing them with solutions for free (you can scroll through Glassdoor to read previous interview reviews on this process from the company). I completed the challenge on time and submitted it, then I sent a follow up email a week later just to check that everything was ok, but I was completely ghosted. Not even an auto-generated response to acknowledge it... it was just cold silence. It's one thing to be ignored after you've set aside time preparing for one or more phone interviews (which is still disrespectful), but it's definitely more frustrating when you've already done the technical skills test. In my opinion, ghosting is one of the rudest and most infuriating things in the recruitment industry.
Sometimes I even see posts by ThousandEyes trying to address negative reviews, apologizing and noting that they're trying to improve their HR processes; going so far as promising that everyone who has completed a technical skills test will get a timely response. In my experience, I'm sad to say I have not seen any improvement. If this also happens to you, then you have been warned. The ghosting continues...
Interview questions [1]
Question 1
Do you know how to produce mock ups? You can submit it any way you like (low-fidelity/high-fidelity) but it would be great if you could submit high-fidelity.
Hello,
Thanks for your feedback. This was not a good experience and we hold ourselves responsible. As a startup, we are growing very quickly. As a result, we are often drinking out of a firehose and things get lost in the shuffle. Part of it is systems and part of it is human. Nonetheless, we want to own it. We want to provide feedback in a timely fashion to everyone. We regret it did not happen in this case. Thank you for keeping us honest as this helps us improve the experience for everyone.
I applied through an employee referral. I interviewed at ThousandEyes in Feb 2016
Interview
Introduction, video call with potential boss, initial technical evaluation, followed by "homework" (a few questions to answer at my own leisure), then homework review and at last "cultural fitness" round of interviews with the future team mates.
I applied through an employee referral. I interviewed at ThousandEyes (San Francisco, CA) in Mar 2017
Interview
- Contacted by the recruiter on LinkedIn
- Post this, a couple of telephonic screenings by the HR and the manager, followed by a technical interview
- Industry standard process post this like (on site visit)
- Really good environment, with a lot of energetic people who want to use technology to make things work better.
- They really invest time and effort in screening a candidate, so you feel tested in a good way.
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