Where can I find The UPS Store interview experiences by job title?

Sales Associate (562) ; Store Associate (183) ; Manager (155) ; Store Manager (154) ; Associate (152) ; Customer Service Representative (130) ; Retail Sales Associate (117) ; Assistant Manager (100) ; Customer Service Associate (61) ; Graphic Designer (61) ; Store Clerk (53) ; Sales Associate/Cashier (40) ; Retail Associate (31) ; Customer Service (28) ; Package Handler (28)

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The UPS Store interview questions

based on 252 ratings - Updated May 14, 2026

Easy interview difficulty

Very positive interview experience

How others got an interview

54%
Applied online
Applied online
33%
In Person
In Person
9%
Employee Referral
Employee Referral
2%
Other
Other
1%
Campus Recruiting
Campus Recruiting
0%
Staffing Agency
Staffing Agency

Interview search

252 interviews

Center Associate Interview

Sep 15, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at The UPS Store (Syracuse, NY) in Sep 2023

Interview

I applied on indeed.com. I received an e-mail inviting me to sign up for an interview. I could pick from a couple days and timeframe in the next week. I showed up to the corporate office. I was greeted promptly and interviewed in a conference room. Questions about availability. Situation Based Questions. Typing Test.

Interview questions [1]

Question 1

What is your ideal schedule? Tell me about a time you diffused an angry customer. What resources do you use to fix a technical problem when you don't know what's wrong?

Answer question

Cashier Interview

Aug 27, 2023

Anonymous employee

Accepted offer

Neutral experience

Average interview

Application

I interviewed at The UPS Store

Interview

I applied on indeed, received a call from one of the franchise owners to schedule the interview, was led to the office in-store on the day of, was asked some basic interview questions like how long do you plan to stay, what's your end goal, etc., and was told that I'd get a call about the outcome within 2 days.

Interview questions [1]

Question 1

Do you have any experience in the shipping and packaging industry?

1 Answer

Customer Service Representative (CSR)/ sales Interview

Aug 22, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied in-person. The process took 4 days. I interviewed at The UPS Store (McAllen, TX) in Nov 2021

Interview

It wasn’t so bad or slow , they asked question that had to do with customer service, and I obliged them and let them know that I will / can provide the best service or hospitality there is , and I am quick and good at multitasking

Interview questions [1]

Question 1

If I was able to keep up and get the hang of it quickly

1 Answer

Viewing 56 - 60 of 252 Interviews

Jobs at The UPS Store

Part-Time Center Associate

Part-Time Center Associate 5455

Part-Time Center Associate 4331

Full-Time Center Associate 5455

Full-Time Center Associate #7849

The UPS Store interviews FAQs

Interviews The UPS Store interviews

Center Associate Interview

Sep 15, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at The UPS Store (Syracuse, NY) in Sep 2023

Interview

Interview questions [1]

Question 1

What is your ideal schedule? Tell me about a time you diffused an angry customer. What resources do you use to fix a technical problem when you don't know what's wrong?

Answer question

Cashier Interview

Aug 27, 2023

Anonymous employee

Accepted offer

Neutral experience

Average interview

Application

I interviewed at The UPS Store

Interview

Interview questions [1]

Question 1

Do you have any experience in the shipping and packaging industry?

1 Answer

Customer Service Representative (CSR)/ sales Interview

Aug 22, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied in-person. The process took 4 days. I interviewed at The UPS Store (McAllen, TX) in Nov 2021

Interview

Interview questions [1]

Question 1

If I was able to keep up and get the hang of it quickly

1 Answer

The UPS Store

The UPS Store interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

Center Associate Interview

Cashier Interview

Customer Service Representative (CSR)/ sales Interview

Jobs at The UPS Store

The UPS Store interviews FAQs

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Center Associate Interview

Cashier Interview

Customer Service Representative (CSR)/ sales Interview

Jobs at The UPS Store