I applied online. I interviewed at The Container Store (Chicago, IL) in May 2014
Interview
Lots of interviewing. Group interview first, then 3 additional interviews with team leaders. Somewhat of a long process for the position. All mice and friendly people. Leaders invest a lot of time in training, so vet the applicants very thoroughly
Interview questions [1]
Question 1
Tell me about a customer service situation that you personally handled
I applied online. I interviewed at The Container Store (Tampa, FL)
Interview
I applied on their website, the next day I received an email asking me to RSVP for an interview the following week. I was supposed to figure out an area in my home that needed organizing, and find a TCS item I would use to organize that area. This item would be presented at the interview. When I arrived at the interview (at 7am!!!), I was directed to an area with a (half) circle of chairs and a TV. I was given a name tag, and sat down. There were 15 of us, we were asked to introduce ourselves, and for the most part, everyone was given an opportunity to answer each question.
I applied online. The process took 2 weeks. I interviewed at The Container Store
Interview
They want to make sure the best people out there are hired. TCS is pretty on top of the process, and only took about 3 weeks for it to be completed in my case. There is an email sent out for the group interview, and then a one on one interview after that. Everyone I met was super nice, and they just wanted you to be energetic and excited about the company!