For the store manager position, the candidate must go through a number of interviews including 2-3 phone interviews and one face-to-face. Usually, these interviewees include two present store managers from other locations, the district manager and the regional manager. Questions are geared to identify your passions and whether or not they would be fit for the company. The online application 'test' reveals your strengths and weaknesses and the interviewee uses those to customize your interview. Pay close attention to the values that the company upholds such as community fair trade, against animal testing, promote self-esteem, naturally derived, and protect the planet - use these passions and elaborate/discuss how they apply to you in your life.
Interview questions [1]
Question 1
Tell me about a tough experience that you've had with an associate? What happened and what was the outcome? How did you prevent it from happening again?
I applied online. The process took 2 weeks. I interviewed at The Body Shop
Interview
Applied through the careers section of their website, which included an assessment test. I was contacted by the District Manager about a week later and had a phone interview. She then set me up for an interview with a dm from another district and then with the regional manager.
Interview questions [1]
Question 1
How would you coach an underperforming member of the management team.