The Body Shop Assistant Manager interview questions

Whole process took around a month, which idk, could be expected for this kind of role? Was very pleasant; the manager was lovely as was the rest of the team. It was a positive experience. Role play as assistant manager where I had to brief the team on the KPIs for the day (15/20 mins) and then achieve them.

I sat down with the store manager for about 20 minutes and had a casual conversation about my skills. It wasn't too stressful, just general questions about how I would handle customer service challenges or coaching other sales associates.