I applied in-person. The process took 1 week. I interviewed at The Body Shop (Boston, MA) in Mar 2014
Interview
Watching videos about the values of the company. Basic training by shadowing other employees. I was also instructed to read employee handbook and was schooled about all the products within the store and was able to practice sales pitching with other employees.
Interview questions [1]
Question 1
How would you handle a customer that exhibited this type of body language vs how would you handle a customer that exhibited this type of body language?
I applied online. The process took 1 week. I interviewed at The Body Shop (Edmonton, AB) in Sep 2016
Interview
apply online, get a call for interview in a week. store manager ask for some general question, all they care is about your customer service skill, and about the body shop product. If you work in the retail before, that's help a lot
I applied online. The process took 2 days. I interviewed at The Body Shop (Calgary, AB) in Jul 2016
Interview
Very casual talk with the store manager. They only asked basic retail questions (things about your experiences and how would you go about dealing with such and such situation) and the whole thing was very much relaxed. You were expected to wear makeup and black clothes as part of the team. They were all super nice and expected you to match their energy.
Interview questions [2]
Question 1
What are some of your favourite products from our shop?