I went online and filled out an application. HR send me a link to do another application and the online assessment. After that, I had a face to face with the shop manager. After the interview, we went into the shop and did a trial session. A week later, I had another interview with another Shop Manager but it was over the phone. The Shop managers were very pleasant but the challenging part is pleasing the District manager. That's the final phone interview. One tip: don't stress about your awesome customer service. They don't care about that. They just want to know that you can sell their product. Show that you are an agressive seller and let that attitude shine through. That's what will get you the job.