The Body Shop interview questions

I handed my CV in at the store and got a 1:1 interview the following week. There was a set of 10 simple questions such as why would you like to work here and tell us about some good customer service you have received etc, followed by going on to the shop floor for 15/20 minutes talking to customers.

The day after I applied online, I was called in for an interview for the next day by one of the managers. I arrived a bit early and was told that another person had been called in to interview at the same time, and would I mind waiting just a little while for them to arrive? I waited and chatted with the assistant manager to learn more about the store and their products. When the other applicant arrived, we were asked a series of questions, and then given a product to demonstrate our abiity to not only recall information, but to convey it back to a potential customer. all in all, the actual interview took about an hour, maybe less. At the end of the week, I received a call back to complete the paperwork necessary to start work.