The Body Shop interview questions

I went in store and asked about a vacancy. I was given a paper application to fill out and then I returned it back to them. I was asked to attend an interview and once I had been told I was successful I was invited back again to attend a floor trial. The floor trial was a group one- we were asked to greet customers, make them feel welcome and select a product to demo on people. The idea was to ensure that they were going to have a lovely shopping experience. Finally, I received a phone call telling me that I had got the job.

Was asked general questions about working in retail and how to deal with difficult customers and working in a team etc. but also asked about beauty regime and why I would like to work for the company. Also had to do a role play on the shop floor with another employee and a real customer.