The Body Shop Customer Assistant interview questions

Very unorganised. 15 of us in a very small stock room staff didn’t really know what they were doing. No opportunity to even talk to them, shoved half of us on the shop floor (in a small shop) to try and approach customers. Obviously at 11am on a weekday, only a few customers were in store (2 customers and 8 of us on the shop floor). We outnumbered them and therefore was unrealistic, uncomfortable for customers and we had no chance to display our knowledge or skills. I’ve had a quite a few group interviews in my time at both bigger and smaller companies, and this was the worst by far. I think they were just making it up as they went along.