I applied online. The process took 2 weeks. I interviewed at TTEC (Springfield, MO) in Aug 2021
Interview
Interview was super quick and easy. The training was very long and we had 4 different trainers, which you would normally have one. They have hired too many people and not enough coaches or trainers to help. It is very hard to get questions answered.
I applied through an employee referral. The process took 1 day. I interviewed at TTEC (North Little Rock, AR) in Nov 2021
Interview
Easy it’s a group interview and they only ask you 1 to 2 questions. Mainly your customer service experience and then 1 Scenario. If you pass that you are hired
Interview questions [1]
Question 1
Name 2 customer service jobs you had and how long you were there?
I applied online. I interviewed at TTEC (New Orleans, LA) in Sep 2021
Interview
They held a zoom interview with a group of other applicants. They just explained the company and what our positions would consist of. Then they asked if any of us had call center experience or customer service experience.
Interview questions [1]
Question 1
They didn't ask many questions. The interview was virtual and consisted more of the facilitators giving us the history of the company and information on our specific roles.