TTEC Custimer Service Representative interview questions

First there was an online assessment. Then interview got scheduled. On the interview day, first I heard a typical customer-agent telephonic conversation. Then I was given a situation and what would I do/say in response. Then 1 round of interview with the recruiter. It was easy.

After a short interview, they ask you to take a typing test and you need to answer a few scenarios. Interview went by like a breeze, they'll hire anyone there since the turnover rate at a call center environment is high.