TTEC Custimer Service Representative interview questions

My hiring process took roughly a month. The day I submitted my application is the same day I had my intial interview and took the exam. Unfortunately, the account where I want to be assigned to was not hiring any agents so I had to wait for a week for a call back. A week after my application, I had to take another exam for a specific LOB. On the third week, I had my panel interview with the site supervisors.