Initially mailed me that I am a successful candidate for an interview but that I need to complete my application?!
Too much fluff. No real communication with phone representative who has to pull up your file and ask the same questions as the online application.
She sent me another link to complete an assessment, and at this stage I’m super disinterested.
Feels scammy, too. And I don’t like to be misled, already felt like I was when I had to continue filling out applications, even though I’ve received an invitation to interview. Shady.
Interview questions [1]
Question 1
I was promised and interview and never received one. What they wanted was me filling out more questionnaires and assessments.
I applied online. The process took 2 weeks. I interviewed at TTEC (Springfield, MO) in Aug 2021
Interview
Interview was super quick and easy. The training was very long and we had 4 different trainers, which you would normally have one. They have hired too many people and not enough coaches or trainers to help. It is very hard to get questions answered.
I applied through an employee referral. The process took 1 day. I interviewed at TTEC (North Little Rock, AR) in Nov 2021
Interview
Easy it’s a group interview and they only ask you 1 to 2 questions. Mainly your customer service experience and then 1 Scenario. If you pass that you are hired
Interview questions [1]
Question 1
Name 2 customer service jobs you had and how long you were there?