I applied online. The process took 2 weeks. I interviewed at TTEC (Belfast, Irlanda del Norte) in Feb 2014
Interview
First contact through email, I was asked why I intended to apply for the job and I was given a brief description of the job and the salary
Interview questions [1]
Question 1
Usual STAR questions, interview was very friendly with two person. It didn't last more than 30 minutes. They were really easy going and I found the whole process really easy. No hard or unexpected questions, just a regular customer service interview.
I applied in-person. The process took 1 day. I interviewed at TTEC in Jan 2014
Interview
I walked-in at TeleTech-Ayala recruitment hub. First process is initial int. with HR, then series of assessments(basic comp.knowledge, internet, english comm.,etc), call simulation. After the call simulation, I was informed that I passed and they are endorsing me for TSR position
Interview questions [1]
Question 1
Regarding the Call Simulation. Why did I offer what I offered to the customer.