TP Customer Service interview questions

test on computer, talk to 3 hr , tour you got the job

Initially applied for job due to previous employer going bust so needed any job asap, applied even though I didn't have much experience in the field. Was contacted by company almost straight away, within a few hours of applying I recieved a friendly telephone call and arranged a time for a telephone interview. Had the interview a few hours after that which went well, questions were fairly easy and he told me that he thought I came across very well and straight away invited me for a group assessment a few days later. Arrived at company office and was made to wait for half an hour without an explanation or apology as to why. Entered a board room with HR assistant manager and five other applicants. Had to create a three minute presentation about ourselves, complete a writing excercise, a listening excercise and a spelling excercise. During this pocedure (took about and hour and a half in total) the assistant expressively made disapproving faces at anything anybody said that was displeasing, looked out the window persistantly, text on her phone constantly and overall came across as not interested at all. This procedure finished at approx 11 am and we were told that we would be contacted very shortly. People who had successfully gone through to the next stage would be invited back the same day at 1pm for a one to one interview. Due to not living within walking distance of the office, I stayed in the town centre just in case I was called back for the secondary stage...I wasn't contacted at all, not even a courtesy call to tell me that unfortunately I hadn't got through. After looking at reviews on ths website, I think the term "dodged the bullet" comes to mind!