Customer Service applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 19 days.
Common stages of the interview process at TP as a Customer Service according to 3 Glassdoor interviews include:
Other: 40%
Phone interview: 20%
Skills test: 20%
Group panel interview: 20%
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The interview was classic and also included a part where you had to speak in the target languages, in english and french, prove that you have the ability to have a discussion in both.
I applied through other source. The process took 3 days. I interviewed at TP (Indore) in Jan 2018
Interview
First you have to ho office then in front of the entrance gate in help you have to prove your resume then they send you in kebin where you have to enter your detail after it you will get a application number .After this your interview process started which can be in group or solo .They check you English speaking flow then next round if you selected
I applied online. The process took 2 weeks. I interviewed at TP (Glasgow, Escocia) in Apr 2016
Interview
Telephone interview, where they ask you a few questions about your current job and customer service; Group interview to test your ability to presentate a product and test on how to reply a customer by email.
Interview questions [1]
Question 1
Nothing really scaring: tell me a little bit about your service, How would you deal with angry customers and a brief test concerning the ability to reply a customer by email