Customer Service applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 19 days.
Common stages of the interview process at TP as a Customer Service according to 3 Glassdoor interviews include:
Other: 40%
Group panel interview: 20%
Phone interview: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
Easy and simple interview process, the basic customer service questions that you can find on the internet. Make sure you sound confident and enjoy customer service jobs and you will get the job.
it was good and well formed. the questions were based on the work experience and a lot of other stuff. I advice people to study and prepare well before applying because it will help you in a great way
I applied online. I interviewed at TP (Porto, Oporto) in Jun 2021
Interview
Interview with the RH manager at Teleperformance.
He explains the project and the working conditions. He then turns to the candidate to ask questions about his reasons for applying and CV.
Interview questions [1]
Question 1
How motivated are you about the project from a scale of 1-10? Why not 10?