It was all behaviour questions.They also asked about your previous job experience.Questions like how would you find out about the job opening,why you want to work for TD,how much would you expect as salary ,explain any situation where you had to solve the customer complaint and what was the situation and what was the outcome ??
Interview questions [1]
Question 1
Tell me something about your past job experience where you had to deal with a situation to solve the conflicts between your employees??
I applied in-person. The process took 5 days. I interviewed at TD
Interview
They'll ask you to apply online, you'll receive a phone interview that you should prepare for, and then you have a face to face interview with manager at the branch you'll be working at.
Interview questions [1]
Question 1
In the past have you ever demonstrated customer service that is "above and beyond" customer expectations? If so, can you tell us what you did and how the customer reacted?
I applied online. The process took 5 weeks. I interviewed at TD (Calgary, AB) in Apr 2016
Interview
First there was a phone interview, then a group activity and then one on one interview. We were 21 one of us for the 4 quadrants of Calgary. For the group activity, we were asked to come up with a product and sell to the interviewers. I never heard back from TD till I had to send follow up mails, some one contacted and said they'll find out why was up...minutes later I received a decline :(
Interview questions [2]
Question 1
Tell us about a time you had to take initiative with a customer