TD Customer Service Representative (CSR) interview questions

I was introduced by a friend to a recruiter who asked for my CV via email, and got a call back to come in for a interview. I got my call back relatively quick, and asked to come in for a interview, which was held with two managers and myself. They told me that they had more candidates but the interviews are held personally. The ambiance was pretty laid back, and my friend who works at TD encouraged me to emphasize importance of teamwork and cooperation. I felt confident about my interview, and knew they liked me, but one fault I had was telling them I had other plans for my future and might move away within a year, whereas they want to hire someone who will work at least a year.

They were relaxed and friendly, back when employees were interview on site. They have now changed to a central interview process, I guess for standardization. The staff no longer have the capacity to interview in branch after the huge cuts to staff in recent days.