TD interview questions

Applied online and got an email from a HR at TD Bank. Went to an easy group interview a week later where she explained being a teller and CSR. A few days later she emailed me to have a 1 on 1 interview at a branch. They were stunned by my resume and asked me what days to work and that they were opened 361 days a year. It was the easiest interview I have been on and i had 6 years experience so I don't know why I wasn't offered the job. I left the HR emails and voice mails and never got a phone call back when she said during the interview that it was essential to always call customers back. Very unprofessional