I applied online. The process took 3 weeks. I interviewed at TD (Vancouver, BC) in Jan 2018
Interview
Ask lots of behavioral questions, nice to have csr experience but not necessary. As long as you show willingness to learn and grow with the company, there is a good chance you will be chosen
I applied through an employee referral. The process took 2 weeks. I interviewed at TD (Washington, DC) in Feb 2015
Interview
Talk about Sales scenarios that you had in the past. Make sure you have situations that can cover a lot of their questions. Also, customer service scenarios and situation.
Interview questions [1]
Question 1
Tell me about a time you had an angry customers, how did you handle the situation and whats the outcome?
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Sep 2018
Interview
Roughly took 50 minutes. Was an in depth interview but the Branch Manager and Manager of Customer Service made it feel like a casual conversation. They wanted to know me more as a person and how serious i am towards the role.
Interview questions [1]
Question 1
Where do you see yourself in 5 years? Why banking? How do you fit the position?