I applied through other source. I interviewed at TD in Nov 2015
Interview
I applied through the hiring event. With a group of six people, one of the rep was talking about the job and asked us to tell about ourself and if we have any questions. Later I was asked to do an online assessment. A day after, I was asked to do a webcam interview through HireVue. The interview took 20 mins. It include 10 questions, 6 of which was questions about you. I just finish completing my webcam interview and I am waiting for a call back.
Interview questions [1]
Question 1
Describe a time you have provided exceptional customer service?
How did you reach a certain target or goal?
Describe a situation where you are dealing with a difficult customer? Give an example and how solve it?
A situation where you have leave everything behind to do something else?
I applied through other source. The process took 1 week. I interviewed at TD (Philadelphia, PA) in Apr 2011
Interview
TD held open house, went to the location dressed appropriately, resume in hand, interview very basic. The HR rep. was immediately impressed basically offered me position on the spot pending background.
I applied online. The process took 2 weeks. I interviewed at TD (Toronto, ON) in Aug 2014
Interview
met in person with two customer service managers, they asked me behavioral questions and situation question. Asked me about education and experience with customer service. Asked me what my experience is with working with people. How I am under stressful situations
Interview questions [1]
Question 1
Give me an example of a time when you were stressed and how did you resolve it