I applied online. The process took 1 week. I interviewed at TD (London, ON) in Mar 2015
Interview
A phone call asking what type of position I would be interested.
Online email interview where you had to fill out a long questionnaire.
2 rounds of interviews one with the managers of the CSRs and one with the personal banking manager. Very thorough.
Interview questions [1]
Question 1
1.What would you do if a customer had a complaint?
2.How would you describe yourself?
3.Why did you apply for this position?
Phone interview schedule was not followed. HR call was late for few mins but they apologized. Sales-related questions. HR sounds annoyed when I had to ask to repeat the question that's why I was mentally blocked when she made a follow up question
Interview questions [1]
Question 1
Do you have any sales targets from your previous job
I applied through an employee referral. The process took 4 weeks. I interviewed at TD (Toronto, ON) in Feb 2016
Interview
interviewed by all three managers and it took abt one hour. normal csr questions and managers were very friendly. I got the offer after one month after the interview because the HR person who in charge of my profile was on vacation.