Through a phone call asked more than 10 questions about customer service experience and job related questions. The speaking language was not much clear as the lady contacted me was from Quebec. It was really difficult to follow her interview questions with a french accent.
Interview questions [1]
Question 1
Customer service experience and previous job roles
I applied through college or university. The process took 5 days. I interviewed at TD in Jan 2019
Interview
i did an online simulation first, then a group interview and it went well. it was mostly based on common sense. It was a great experience. I dressed casual but also had a blazer on to look professional.
Interview questions [1]
Question 1
what would you do if a customer swears or is in a bad mood?
Fairly easy, questions were fair and interviewer was very nice passed HR interview. Got a phone call about 2 weeks in when applying on the TD career website. Be sure to be prepared for behavioural quesitons and scneario.