TD Customer Service Representative interview questions

Lots of questions: Availability Why you will quit your current job for TD (if applicable) A time when you had to go outside of your regular role to satisfy a customer? A time when you recommended a product to a customer that they did not like, and how did you handle the situation? How do you deal with constructive criticism? Some questions were fairly difficult. I strongly prepared practice questions and some were still tough to quickly answer.

How to deal with difficult customers? How to exceed sales target? Where do you see your self in 5 years? Your strengths and weaknesses.