I applied in-person. The process took 5 days. I interviewed at TD (Richmond, BC) in Jul 2013
Interview
Went to the branch and handed my resume to the manager of customer service. Got an interview a few days after with both managers, and a second interview with the branch manager.
Interview questions [1]
Question 1
Please describe a great customer service experience.
I applied online. The process took 2 weeks. I interviewed at TD (Toronto, ON) in Jun 2015
Interview
I applied online though TD Bank Careers. Couple days later they sent me an email to do a online assessment. After that I had to do a phone interview which was fairly easy. She asked me a couple questions and also couple behaviour questions. I also have an interview with TD in person next week.
I applied online. I interviewed at TD (Lincoln, ON) in Aug 2011
Interview
It was friendly, informative, upbeat and there was a test to ensure that I had the correct skills. They explained the job well and showed me the work environment. They made me feel comfortable. They explained things well. They were pleasant, warm and friendly. It was a good experience.
Interview questions [1]
Question 1
What customer service skills would you bring to this position?