I applied online. The process took 4 weeks. I interviewed at TD (Calgary, AB) in Dec 2018
Interview
Applied online for a number of jobs at different branches, about two weeks later did a personality quiz online a week later had a phone interview. Was invited for a group interview at a training centre about a week later and then did a one-on-one with a manager.
Interview questions [1]
Question 1
If a customer came in who was new to Canada and wanted to open a chequing account how would you conduct the conversation? (Roleplay)
interview consisted of a case and a behavioural aspect. We were in groups and were given 1 hour to prep for the case and 45 min for the behavioural aspect.
Interview questions [1]
Question 1
Tell me a time you went above and beyond in regards to customer experience.
I applied through an employee referral. The process took 3 months. I interviewed at TD (Toronto, ON) in Jan 2019
Interview
After receiving my resumé, I got a call back right away. I had three interviews in total. The first interview was with (my now) People Manager. She asked basic questions (eg. tell me about yourself). I was called in for a second interview with all of the managers (the other People Managers and the Branch Manager), which was basically a repetition of the first. The third interview was with my People Manager once again.