I applied online. I interviewed at TD (Toronto, ON) in Jan 2024
Interview
it was easy just some basic about you questions and situational based question based on your pervious experience. try to be real and show genuine interest about customer service role and how you like helping people.
Interview questions [1]
Question 1
tellme about a time when you had to face a difficult customer and how did you resolve the situation.
I applied through an employee referral. The process took 4 weeks. I interviewed at TD (Toronto, ON) in Oct 2023
Interview
It was formal and not that complicated
For me it was mostly easy and general with a lot of common questions and mostly situation ones focussed towards the customer service
Interview questions [1]
Question 1
Tell me how you would handle a difficult customer
Tell me about yourself
Where do you see yourself after 5 years
I applied through an employee referral. The process took 2 weeks. I interviewed at TD in Nov 2023
Interview
The interviewer was kind and reviewed my whole resume with me. They asked a few basic screening questions. They also asked me a few situational/behavioural questions and asked me to use examples from my previous experiences. Overall a good interview experience.
Interview questions [1]
Question 1
Describe a situation where you used technology to help a customer.