I applied in-person. The process took 2 weeks. I interviewed at T-Mobile in Sep 2009
Interview
3 Rounds of interviews, gradually progressing in supervisor level. The interview questions are behavior based questions. They are looking for specifics about real situations. Think about as many possible scenarios that were positive and negative. Answers should be structured in the form of STAR
S-ituation
T-ask
A-ction
R-esult
They love answers that explain what you learned from the situation and how you would approach the similar situations in the future.
Interview questions [1]
Question 1
Tell me about a time that you failed to meet a deadline, what did you do?
I applied online. The process took 4 weeks. I interviewed at T-Mobile (Fort Lauderdale, FL) in Sep 2009
Interview
Online process with evaluations and back ground check. Must continue looking for additionbal e-mails.
Phone screening and then two face to face interviews followed by a phone interview with a regional manager.
Interview questions [1]
Question 1
Almost all situational questions wanting very specific responses. "Tell me about a time..."
Some about your selling skills, some in dealing with tough customer situations and others regarding how you handle your employees and peers. A few questions around your understanding of building a business up and increasing sales as well as how to get your teams in cohesion.