I applied online. The process took 2 weeks. I interviewed at T-Mobile in Sep 2022
Interview
Very simple process. They went through a packet of questions with me, containing questions regarding customer service experience and any experience I've had in the tech industry (or issues I have resolved on my own). If they make you an offer, they will do a background check. I declined the job offer as I was offered a higher paying job elsewhere.
Interview questions [1]
Question 1
Give me an example of a time you have solved a technical issue and the steps you did to fix it.
I interviewed at T-Mobile (Las Vegas, NV) in Jan 2023
Interview
Its pretty easy as lon as you have cs experience. What is the toughest experience with a customer?, expect that Q. The rest of it is BS im writing to fill in the 30 word count.
The store manager and / or assistant manager will ask questions about selling items, your past employment, history with commission sales jobs, and how you would react to a disgruntled customer.