after submitting the online application they do a Phone interview with 2 Behavioral questions. if passed, they tell you about the next step, in person or virtual. the send you an email that has all the instructions.
Interview questions [1]
Question 1
tell me about your experience in exceeding customer expectations.
I applied online. The process took 4 weeks. I interviewed at T-Mobile (Seattle, WA) in Nov 2022
Interview
Easy but slow, it wasn't difficult but the process through two rounds of interviews took about a month from the time I applied to the time I had my followup interview with hiring manager.
It was in person and I had to wait over an hour. The manager wasn’t in a hurry to see me and was chatting up the other employees. The interview was only 5 minutes and then she offered me the job