T-Mobile Retail Sales Associate interview questions

I got a call to come into the hr building to meet with one manager. He was very friendly. Just relax and be yourself.Be sure not to slouch and really play on your ability to build customer rapport and deliver results in terms of sales. I got a call from another manager about 3 days later asking for a follow up. He just asked me to tell him about myself. I was very honest and told him that I needed a job and I was willing to do anything to secure it. He admired my honesty and asked me to sell him the pencil he was jotting notes with and I did by being elaborate and funny saying things like "this pencil has state of the art led that will never diminish while you are trying to write that lengthy grocery list, and this eraser has proven technology that surpasses any other number 2 pencil on the market!" I got a call two days later saying I got the job. Background check was kind of intense.

Interview questions consisted of mostly situation questions (how would you handle an angry customer, how have you gone above and beyond for a customer?)