I applied online. The process took 3 days. I interviewed at T-Mobile (Los Angeles, CA) in Dec 2022
Interview
The interview process was approximately 30 minutes of doing an overview of the position followed by approximately 7 questions based on past experiences, describing various situations, giving examples and what resolutions were initiated to resolve such experiences.
Interview questions [1]
Question 1
Describe a situation as to how to handle a difficult customer and what actions were taken to resolve.
Quick and easy. Asked very few questions, mostly discussed a typical day in the life of working for their company. It was a pleasant, non stressful experience. I don’t typically leave reviews for companies, but the website is forcing me to type something in order to see the page I want to which is ridiculous. Shame on you Glassdoor.
on an indeed video call that lasted about 30mins. it was pretty relaxed with not too many questions asked. a pretty equal amount of talking between myself and the manager.