I applied online. The process took 3 days. I interviewed at T-Mobile (Garden Grove, CA) in Apr 2016
Interview
I interviewed with the district manager of my area and the assistant manager. He asked me about my past job/school experience - typical interview. I was offered a job on the spot and immediately accepted. The atmosphere was very laid back and calm and I was able to make him smile. All in all, the interview, itself, was not entirely too daunting. In fact, it was one of the easier interviews I have done in the past six months.
Interview questions [1]
Question 1
Suppose a customer came to you very angry and upset about something that has nothing to do with you. This customer had been at another store and is displeased with the service they provided and claims they broke his/her phone. How do you deal with this?
I applied in-person. The process took 1 week. I interviewed at T-Mobile (Chicago, IL) in Apr 2015
Interview
Very simple standard interview had a small phone interview then interviewed with store manager and district manager basically walked through what an employee does and gave a background of T-mobile and what sets it apart
I applied online. The process took 2 weeks. I interviewed at T-Mobile (Miami, FL) in Mar 2016
Interview
What would you do in this situation? These questions require that you think fast which is exactly what metro and Tmobile are looking for right now. It's very important to answer these questions right. Each one honestly counts so much lol