I applied online. The process took 5 weeks. I interviewed at T-Mobile in Sep 2016
Interview
Get called for a group interview, call back, interview at the store that wants to hire you with the store manager and assistant manager. Get a call back for a three week training class.
I applied online. The process took 4 weeks. I interviewed at T-Mobile (Detroit, MI) in Mar 2014
Interview
Submitted application online and did online assessment. Received a call in a week, set up time to interview. After initial interview, went through background and went to 2 week training.
Interview questions [1]
Question 1
Describe how you went above and beyond for a customer?
I applied in-person. The process took 1 day. I interviewed at T-Mobile (Houston, TX) in Aug 2015
Interview
It was brief, asked a fairly good amount of questions concerning customer service skills and salesman skills. They will proceed to give you paper work to fill out as well as a quiz or anything else to see if you speak any other language, or can deal with problems in a timely manner.
Interview questions [1]
Question 1
How would you respond in a situation if the customer was angry that he or she was not receiving cellular reception?