I applied through an employee referral. The process took 1 week. I interviewed at T-Mobile (Houston, TX) in Feb 2013
Interview
Basic interview questions. Nothing out of the ordinary at all. Most difficult part was the week long training that followed, its nothing but being on the computer and going through the technology and how to go through the customer interaction.
Interview questions [1]
Question 1
Describe a time you provided a wonderful customer experience
I applied online. The process took 3 weeks. I interviewed at T-Mobile (Chicago, IL) in Jan 2015
Interview
First started with a small phone interview asking why I was curious at this job and what i was looking for as an outcome for myself and the store. The manager who interviewed was very minimum with the questions and just focused on my personality.
Interview questions [1]
Question 1
What did you do at your old job that benefited you and the job?
I applied online. The process took 2 weeks. I interviewed at T-Mobile (New York, NY) in Oct 2017
Interview
Two interviews. One group and another individually. In the first interview were about 12 candidates. I got the job in the second interview. They sent me an email the same day for a background check. It was a good experience.